BitDash Terms of Service

Last Updated: March 6, 2025

These Terms of Service ("Terms") govern access to and use of the BitDash platform, website, and services.

By accessing or using the BitDash platform, you agree to be legally bound by these Terms.

If you do not agree to these Terms, you must not access or use the services.

1. Definitions

  • "BitDash", "we", "us", or "our" refers to BitDash and its affiliates.
  • "Platform" refers to the BitDash website, mobile applications, APIs, and related services.
  • "User", "you", or "customer" refers to any individual or entity accessing or using the Platform.
  • "Digital Assets" means cryptocurrencies, tokens, or other blockchain-based assets.
  • "Account" means a registered account created by a user on the Platform.
  • "Wallet" means a blockchain address used to store Digital Assets.

2. Eligibility

To use the BitDash services you must:

  • Be at least 18 years old
  • Have legal capacity to enter into binding agreements
  • Not be located in or a resident of sanctioned jurisdictions
  • Not be on any international sanctions list

By creating an account, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To access certain services you must create an account.

You agree to:

  • Provide accurate and complete information
  • Maintain account security
  • Keep login credentials confidential

You are responsible for all activities occurring under your account.

BitDash is not liable for losses caused by unauthorized account access.

4. Identity Verification (KYC / AML)

BitDash complies with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations.

Users may be required to provide:

  • Government identification
  • Proof of address
  • Selfie verification
  • Additional documentation

BitDash reserves the right to:

  • Suspend accounts pending verification
  • Reject verification
  • Freeze or close accounts suspected of illegal activity

5. Services

BitDash provides a platform where users may:

  • Buy and sell Digital Assets
  • Transfer Digital Assets
  • Store Digital Assets in platform wallets
  • Access other financial technology services

BitDash does not guarantee profits or market performance.

All transactions are conducted at the user's own risk.

6. Fees

Users agree to pay all applicable fees associated with platform use.

Fees may include:

  • Trading fees
  • Withdrawal fees
  • Conversion fees
  • Payment processing fees

BitDash reserves the right to modify fees at any time.

Updated fees will be published on the platform.

7. Transactions

All Digital Asset transactions on BitDash are irreversible.

Once confirmed on the blockchain, transactions cannot be cancelled or reversed.

Users are responsible for:

  • Entering correct wallet addresses
  • Confirming transaction details
  • Ensuring regulatory compliance

BitDash is not responsible for:

  • Mistaken transfers
  • Incorrect wallet addresses
  • Network delays
  • Blockchain failures

8. User Responsibilities

You agree not to use the Platform for:

  • Money laundering
  • Terrorist financing
  • Fraud or scams
  • Market manipulation
  • Hacking or exploiting the platform
  • Selling stolen or illegal assets
  • Circumventing sanctions

Violation of these rules may result in:

  • Account suspension
  • Asset freezing
  • Permanent ban
  • Reporting to authorities

9. Risk Disclosure

Trading Digital Assets involves significant risk.

You acknowledge that:

  • Cryptocurrency markets are highly volatile
  • Prices can fluctuate dramatically
  • You may lose all funds invested

BitDash does not provide financial advice.

Users should seek independent financial advice before trading.

10. Security

BitDash implements security measures including:

  • Encryption
  • Multi-factor authentication
  • Monitoring systems

However, no system is completely secure.

BitDash is not liable for losses caused by:

  • Cyber attacks
  • Phishing
  • Malware
  • User negligence

11. Suspension and Termination

BitDash may suspend or terminate accounts if:

  • Terms are violated
  • Fraudulent activity is suspected
  • Required KYC is not completed
  • Legal compliance requires it

BitDash may also terminate services at its sole discretion.

12. Intellectual Property

All platform content including: logos, branding, software, website design, text and graphics are the property of BitDash.

Users may not reproduce, distribute, or modify any materials without permission.

13. Limitation of Liability

To the maximum extent permitted by law, BitDash shall not be liable for:

  • Loss of profits
  • Loss of digital assets
  • Trading losses
  • Service interruptions
  • Data loss
  • Market volatility
  • Third-party actions

Your use of the platform is at your own risk.

14. Indemnification

You agree to indemnify and hold harmless BitDash and its affiliates from any claims, damages, or losses arising from: your use of the platform, violation of these Terms, or violation of applicable laws.

15. Third-Party Services

The platform may contain links to third-party services.

BitDash is not responsible for:

  • Third-party websites
  • External payment processors
  • External blockchain networks

Use of such services is at your own risk.

16. Privacy

Your use of the platform is also governed by the BitDash Privacy Policy.

By using the services, you consent to the collection and use of your data as described in the Privacy Policy.

17. Changes to Terms

BitDash reserves the right to modify these Terms at any time.

Updated Terms will be posted on the platform.

Continued use of the services constitutes acceptance of the updated Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

19. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration.

The arbitration decision shall be final and enforceable in court.

20. Contact

For questions regarding these Terms:

Email: support@bitdash.app

Website: bitdash.app